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Improving Office Efficiency: Accurate Testing & Reduced Follow-Ups

Improving Office Efficiency: Accurate Testing & Reduced Follow-Ups

Posted by EyePromise on Aug 15th 2024

Efficiency is critical for running a successful eyecare practice. Redundancies cost valuable time for you, your associates, and your staff, and they can weaken your patients’ experiences. Ryan Cazares, OD, recognized room for efficiency improvements in his practice. He shared how he optimized his day-to-day by reducing follow-up appointments and increasing per-patient revenue in an article for Review of Optometric Business.

How It Started

First, Dr. Cazares needed to determine what exactly it was that he wanted. He knew efficiency and patient experience were critical, so he aimed to find technology that could help him streamline his protocols. In his research, he determined that an advanced slit lamp would deliver what he was looking for, and he, along with his associate, decided to invest in S390L (Firefly) Slit Lamp Microscope.

How It’s Going

With his new progressive slit lamp, Dr. Cazares and his team fit specialty contact lenses more precisely, identify occasional dry eye and ocular surface issues, and perform meibomography. These procedures help increase his per-exam revenue, and the clear picture helps reduce follow-up appointments for contacts by identifying potential fit issues during the current visit.

Dr. Cazares also uses the sharpened imaging to help establish a baseline with his patients struggling with several eye health issues. He explains that the photo helps him follow progression of illness or of therapies. This technology provides a “wow” factor while also playing a key role in patient education, providing a visual to correlate with eye health. For Cazares’s practice, it made sense for him to purchase 2 slit lamps for ease of use and productivity.

How EyePromise® Increases Per-Exam Revenue, Wows with Technology, and Streamlines Follow-Ups

EyePromise, the leading nutritional partner in the industry, has developed a turnkey system to elevate your practice success and patient experience. The Zea Performance System™ combines cutting-edge technology with clinically validated nutraceuticals and the industry-leading adherence program to create a true patient care continuum.

The Innovative Diagnostic

EyePromise developed the Zx Pro™, an intuitive, portable macular pigment optical density (MPOD) measurement device. The fast, non-invasive exam takes no more than 3 minutes, and its light-weight design makes it easy to use in almost any setting (waiting room, testing lane, exam room, etc.). With this device, you can directly measure the levels of macular carotenoids in the patient’s eye, providing valuable biomarker data for a number of health concerns, including:

  • Blue light exposure
  • Night driving and/or day glare challenges
  • Visual function challenges
  • Cognitive health concerns
  • Age-related eye health issues
  • Visual concerns related blood sugar control issues

Like the slit lamp, the Zx Pro provides numerical data for tracking patient progress. Patients score from 0.0 to 1.0 in density units, with an optimal score being above a 0.5 and the U.S. average falling around 0.34. This scoring helps practitioners confidently prescribe a therapeutic that can help get and keep patients in the “green.”

The Trusted Therapeutic

EyePromise eye health nutraceuticals are well-known for comprehensive nutrition and the level of science supporting each product. They are also the only line of ocular nutraceuticals guaranteed to increase MPOD scores in 6 months. If patients don’t see improvements in that timeframe with consistent supplementation, they’ll get their money back. EyePromise is also backed by a 60-day, money-back satisfaction guarantee, offering patients a risk-free trial to ensure they like taking the product.

The Adherence Solution

So, we’ve mentioned a 6-month guarantee, but how do you ensure your patients are staying on their EyePromise prescription? The EyePromise Auto Refill Program is the answer. This home-delivery subscription service helps reduce the follow-up requirements of your staff by automatically shipping 3 months’ worth of patients’ prescriptions to their door timed with when they need it.

Additionally, patients receive educational and reminder emails after enrollment to help keep them informed and engaged in their EyePromise prescription. EyePromise’s expert Customer Support team will also reach out on your practice’s behalf to help answer any questions your patients may have and remind them how important it is for them to stay on top of their supplementation regimen.

Enrollment is easy and takes less than 2 minutes using a custom webpage designed and maintained by EyePromise. You can indicate whether or not a patient purchased in-office inventory, which will delay the shipment accordingly. Patients will receive a free month’s supply in their first shipment after in-practice enrollment, and the practice receives a sign-on bonus for in-practice enrollments and compensation for each monthly supply shipped.

Learn more about becoming an EyePromise partner elevating your practice.

There are many different ways to improve efficiency and patient experience in your practice. The first step: understanding which of those avenues fits what you’re looking for. EyePromise’s Zea Performance System is designed to be flexible, giving it the unique ability to fit into nearly any practice. Learn more about this incredible system.

*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.