At EyePromise, we stand behind the quality of our products. If you are not completely satisfied with your purchase, you may return it for a full refund.
To request a refund, please contact Customer Support at support@eyepromise.com within 60 days of purchase. Please have your original receipt and order number available for refund eligibility verification. Refunds will only be issued to the original form of payment at time of purchase. EyePromise is not responsible for lost, late, or undelivered submissions.
This guarantee applies only to purchases made directly from EyePromise and its subsidiaries. Products purchased from unauthorized sellers are not eligible for a refund through this guarantee. We reserve the right to modify or discontinue this policy, in our sole discretion, without prior notice. Refund requests may be denied if they violate applicable laws, EyePromise Terms and Conditions, or if fraudulent activity or abuse of this guarantee is detected.
Have an Auto-Refill subscription? Our 60-day satisfaction guarantee applies only to your first order placed through an Auto-Refill subscription. Subsequent Auto-Refill orders are not eligible for a refund under this satisfaction guarantee, except as otherwise required by applicable law. You may skip, change, or cancel an upcoming Auto-Refill order through your account or by contacting our Customer Support team, subject to the timing requirements in our Terms and Conditions. See our Terms and Conditions for additional Auto-Refill terms.
Thank you for choosing EyePromise. Your satisfaction is our priority!
